Senior Product Manager

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We’re Circle In

Having a career and being a parent are not mutually exclusive. Working parents make up a large portion of today’s workforce globally. Governments and organisations have played a crucial role in putting policies in place but we wanted to look beyond that. Our aim is to build a better world for working families by providing the support they need for their everyday juggle.

Be part of something special. We’re building a diverse, driven team that’s driving important change and growing rapidly. We’re searching for individuals who are connected to our vision and are willing to help us walk the talk with our business purpose. This is a newly created position reporting to the co-CEO. 

What you’ll do: 

  • Be customer-obsessed. You will develop a deep understanding of our market, customer personas, how they work, their pain points, macro trends, etc. You’ll spend hours a week speaking directly with our customers, and our Sales, Marketing, and Customer Success teams to build your understanding of the customer needs. 
  • Develop a product roadmap. You will work closely with the rest of the leadership team to align the business vision with the product strategy. You’re able to think strategically through customer needs, business opportunities and technical challenges when creating your roadmap. You are constantly striving to strike the right balance of innovation, product performance and core product improvements.
  • Be able to think big, but start small. At Circle In, we set lofty goals and have an exciting vision for our product. You are able to build your own vision and strategy for the product and get your teammates and customers excited about it. This is balanced by your ability to sweat the details and push the product forward one day at a time.
  • Partner with design and engineering. You are highly collaborative in your approach, and work closely with your design and engineering team members. You make sure everyone is brought along the journey of product discovery and exploration, and upskill the broader team on product management practices. You are constantly building customer empathy with your team.
  • Be accountable for product quality. You’re accountable for ensuring we always deliver a world-class product experience. We expect you to raise the bar by taking ownership of metrics like NPS, and coach your team on why a great product experience is important, and what sort of things we need to do to build and maintain a world-class product.

What we’re looking for:

  • Strong product management experience. You have several years of experience owning a product roadmap and executing against it. 
  • Experience working closely with cross-functional engineering teams. You’ve had experience working in the weeds with product teams in making tough priority tradeoffs and helping them set product strategy.
  • Metrics. You use data insights to shape your product initiatives and quantify the performance of all product delivery.
  • Experimentation. You bring a product experimentation based methodology to the team and instil this into the business. 
  • Clear communicator. We expect you to take big, ambitious ideas and distil them down into concise, exciting talking points. You have experience bringing the voice of the customer to an entire team and get buy-in on your ideas and strategies.
  • Experience with B2B SaaS products. You understand product-led growth strategies for B2B SaaS products and have implemented them before. Freemium growth models, funnel analysis and pricing decisions are areas that you have experience owning, analyzing and driving.
  • Pragmatism. We’re looking for someone who can wear multiple hats across the entire lifecycle of product exploration, launch and adoption. You have a proven track record of making tough tradeoffs and rallying a team through difficult challenges.
  • Data obsessed. You set data goals, monitor progress, and generate insights
  • Collaboration. You enjoy working in a collaborative environment and seeing end users value the things we build
  • Hands on. You take responsibility for the work both you and the team produces, and are willing to pitch in when needed
  • Agile. You have considerable experience working in an Agile environment and can prioritise product features and capabilities
  • Team player and leader. You are someone who is friendly and approachable, a team player as well as a leader

We offer:

  • A flexible working environment meaning we strike the balance of what you need and what works for the business.
  • A gender-neutral parental leave policy.
  • A monthly subscription to an online wellness product (you choose) as we appreciate the importance of wellbeing and looking after yourself.
  • An additional day of leave just for your birthday.
  • One day volunteer leave to ensure you have the opportunity to give back to your community.

About Us

Circle Is is a unique family benefits platform designed to build trust, support and connection with employees, and guide them on their journeys through life as parents and caregivers. We work with leading employers across the globe and have partnered with brands such as Atlassian, Cotton On, Ernst & Young, Estee Lauder Companies and REA Group, to name a few.

We pride ourselves on creating an authentic and inclusive workplace where everyone is free to be themselves. (You just have to look at our Circle In playlist to see the diversity!) We love learning, connecting and making a difference in the lives of parents and caregivers. Our days are fun, fast-paced and varied, and with big things on the horizon for 2023, there has never been a better time to join our Circle. If it sounds like we might be a fit, send us an application! We’d love to hear from you.

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Senior Product Manager

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Thank you for being a progressive leader and supporting your working caregivers.

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