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Five things I learnt about flexible working

These days, an increasing number of employers support family-friendly working arrangements. Flexibility can take many forms, so how do you know the best approach for you and your family?

Working dad Blake Woodward shares his experience of returning to work after parental leave and the thought process behind his flexible working decisions. Here, he offers advice to other parents looking to achieve successful flexibility.

Following the birth of our second childa daughter called Michaela — I was fortunate to be able to take seven glorious weeks of parental leave to embrace the joy of becoming a new dad again, care for my wife as she recovered, and to take the time to settle into becoming a family of four. 

I was working as a management consultant for a company that provides very progressive parental leave and flexible working options. These include both formal and ad hoc options ranging from working remotely and/or outside standard hours, to part-time, job sharing, and more. 

Before taking parental leave, my boss asked me what flexible working arrangements I wanted when I returned. It actually caught me off guard: What type of arrangements would I actually need? And how can I tell that far in advance? Thankfully, he told me to think about it and get back to him when I returned.

I was hesitant to give an answer because when my first child was born, I ended up changing my flexible arrangements every few months as his needs changed over time. Michaela’s needs would no doubt differ, so my only expectation second time around was that my flexible arrangements would need to shift over time.

Returning to work after parental leave

With my first child, I found working non-standard hours most useful during the early months. Instead of working a nine-or-so-hour day in a single block, I broke the day into multiple blocks. I started the day doing a few hours at home, which was particularly useful after a sleepless night. I then traveled to work after peak hours (sometimes reducing my commute time by half) and did another chunk of up to six hours. I then traveled home around 4pm before peak hour hit, and was home in time to cook my wife dinner and give her a break. I then finished with another hour or two in the late evening so responses to emails from the late afternoon would be out before the morning. 

This did take my client some getting used to. One day, after sending a post-midnight email, my client asked if I was OK, thinking there must have been an issue for me to be working so late! Once reminded of my flexible working arrangement, they understood.

Being flexible about flexible working 

When my son was between four and seven months old (with changed sleeping patterns and on to eating solids), I found I was more useful being around to help with the dinner, bath and bed routine than being present in the morning. So, for this period I arranged with my clients to start and finish early each day, arriving no later than 7.30am and leaving by 3.45pm, again logging on in the evening as needed.

I then took seven months’ parental leave until our son was 14 months old. When I returned to work, I started working four days a week, and continued to work a four-day week when I had two young kids at home. Fridays became ‘Samuel-Daddy day’ and this helped us find a good balance between work and parenting so it didn’t feel like our son was being raised by his child care educators!

Personally, I’ve avoided working from home except as a last resort to care for a sick child when client deadlines prevented a sick/carer’s day, or where someone else was home to provide full-time care, enabling me to actually work from home. When I have had to do it out of necessity, I’ve found it very difficult to focus on a laptop and give my child the required level of attention. It’s not fair to my children or colleagues and I end up working all day and night to get through both. 

My biggest learnings for flexible working success

It’s about give and take

Be flexible to find an option that meets both your needs and those of your employer and client. Be creative and take a design mindset to finding the best balance between your employer’s needs and the time you need for family.

Adjust expectations with needs

Set the expectation that your flexible arrangements will likely need to change over time, to mirror the changing needs of your child. This also goes the other wayworkplace needs and context may change so keep checking to ensure it’s still working for your team.

Keep your team informed

Make it easy for people to remember your arrangementsyou can’t expect others to remember without your help! Keep verbally and visually reminding them of your arrangements, e.g. adding a note to your email signature, blocking out non-work hours in your diary and including reminders on team visual management boards.

Stick to your arrangement

Don’t make compromises. Once you have a flexible arrangement, stick to it. If you make exceptions, others will either forget what your arrangements are (see point above), or they’ll think that you’re not serious about keeping it and continue making requests outside your arrangements. Be reasonable and find alternative options — like logging in later in the evening — but maintain your pattern and boundaries.

Over-communicate

There’ is a natural gap that forms when you’re working at different times or locations to others. It’ is your responsibility to help minimize that gap. Be clear about what you’ are working on and where you’ are up to, and ensure if you have the capacity that you’re transparent about it to others in the same way you would be in the workplace.

Written by Blake Woodward. For more tips from Blake about setting up flexible working arrangements, see his article ‘Having the conversation’ on Suit Tie Stroller.

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